Refund & Cancellation Policy

1. Introduction

At Aayat Niryat, we aim to provide high-quality trade data and reports. This Refund & Cancellation Policy explains our procedures regarding refunds and cancellations for purchases made through our platform.

2. Digital Products

All our products are digital in nature (data, reports, and information). Once you have accessed or downloaded our digital content, it cannot be returned, and the transaction cannot be reversed due to the nature of these products.

3. Refund Eligibility

Refunds may be considered under the following circumstances:

• Technical Issues: If you experience significant technical problems that prevent you from accessing your purchased content, and our support team cannot resolve these issues within 7 business days.
• Content Significantly Different: If the content description significantly misrepresented what was actually provided.
• Duplicate Purchase: If you accidentally purchased the same content twice within 24 hours.
• Unauthorized Purchase: If a purchase was made from your account without your authorization.

4. Refund Process

1. Submit a refund request to support@aayatniryat.com within 5 business days of your purchase.
2. Include your order number, email address associated with the purchase, and a detailed explanation of the reason for your refund request.
3. Our customer support team will review your request and respond within 3 business days.
4. If approved, refunds will typically be processed within 5-7 business days.
5. Refunds will be issued using the same payment method used for the original purchase.

5. Non-Refundable Situations

Refunds will not be provided in the following situations:

• You have downloaded or accessed the purchased content (except in cases of significant technical issues).
• You simply changed your mind about the purchase.
• Your request is based on factors outside our control (such as internet connectivity issues on your end).
• The refund request is submitted after the 5-day window.
• You claim the content is not as expected, but the content delivered matches the description provided at the time of purchase.

6. Subscription Cancellations

If you have subscribed to any of our recurring services:

• You may cancel your subscription at any time through your account settings or by contacting our customer support.
• Cancellation will take effect at the end of your current billing cycle.
• No refunds will be provided for the remaining days in your current billing cycle.
• Once cancelled, you will still have access to the service until the end of your billing period.

7. Payment Processing Fees

Please note that if a refund is approved, payment processing fees (typically 2-3% of the transaction amount) may be deducted from the refund amount, as these fees are not refundable to us from our payment processors.

8. Special Circumstances

We understand that exceptional situations may arise. If you believe your case warrants special consideration outside of this policy, please contact our customer support team, and we will evaluate your request on a case-by-case basis.

9. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically.

10. Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us at:

Email: support@aayatniryat.com

Phone: +91 98205 49320 (Monday to Friday, 9:00 AM to 6:00 PM IST)